Privacy Policy

At The Investment Exchange (DBA: IX Capital), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws and industry standards.

We may collect personal information from you for the following purposes:

• To provide financial consulting services, including but not limited to advisory on mortgages, loans, credit products, and financial structuring
   
• To provide referrals to lenders, financial institutions, and service providers at your request
   
• To establish identity and assess creditworthiness where applicable
   
• To contact you with updates, financial opportunities, or marketing communications—only if you have requested or consented to receive them
   

Types of personal information we may collect include:

• Name, address, phone number, and email address
   
• Social Insurance Number (if legally required and with consent)
   
• Employment status and income information
   
• Credit history and credit score details
   
• Banking and financial account information
   
• Other information relevant to your financial needs or service requests
   

We collect this information directly from you, your authorized representatives, or, where applicable, your employer. Information is never collected without your consent.

We use personal information only for the purposes identified at the time of collection, or as permitted or required by law. These purposes may include:

• Assessing your creditworthiness or eligibility for financial services
   
• Verifying the information provided during any application or consultation
   
• Facilitating referrals to lenders, financial institutions, or insurance providers
   
• Internal analysis to improve our website, services, and user experience
   
• Sending marketing or promotional materials, if you’ve opted in
   

IX Capital does not sell or share your personal information with third parties for unauthorized purposes. Disclosure occurs only as necessary to deliver services or meet legal obligations. This may include:

• Lenders, insurers, or financial institutions at your request or for the purpose of facilitating financial products
   
• Agents, contractors, or service providers performing services on our behalf (e.g., IT support, marketing)
   
• Legal or regulatory bodies, if required by law
   
• In the event of a merger, sale, or corporate restructuring of The Investment Exchange
   

We implement industry-standard safeguards to protect your personal information from loss, misuse, unauthorized access, or alteration. These measures include:

• Encrypted transmission of sensitive data
   
• Secure servers and firewalls
   
• Controlled access to information internally
   

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. However, we are committed to maintaining the highest level of data protection.

You have the right to request access to your personal information, and to verify or update it. To review, correct, or delete any information we have on file, please contact us using the details below. We will respond to such requests in accordance with applicable privacy laws.

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. Any revisions will be posted on this website with the date of the last update noted. We encourage you to review this policy regularly.

If you have questions about this Privacy Policy or would like to request access to your personal data, please contact:

John Collins
📧 JC@IX.Capital
📞 609-352-7421